Privacy & Hazard Policy

Last Updated: 11/17/2025

1. Introduction

This Privacy & Hazard Policy explains how we collect, use, and protect customer information, as well as the safety and prohibited-materials guidelines for using our dumpsters and trailers. By renting equipment from us, you agree to the terms outlined in this policy.

Privacy Policy

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and payment details

  • Service address(es)

Usage & Operational Information

  • Rental dates and duration

  • Dumpster/trailer placement locations

  • Records related to damages, violations, or misuse

  • Photos of placement or pickup (when needed for documentation)

Website Data (if applicable)

  • IP address, browser type, and device info

  • Cookies for website functionality and analytics

3. How Your Information Is Used

We use your information in order to:

  • Provide dumpster/trailer rental services

  • Process payments and verify identity

  • Schedule deliveries, pickups, and communication

  • Document equipment condition

  • Improve customer service and website functionality

  • Comply with laws, regulations, or court orders

We do not sell customer information to third parties.

4. Information Sharing

We may share information with:

  • Payment processors

  • Delivery partners or drivers

  • Legal authorities if required

  • Insurance providers in the event of damage claims

We do not share your information with marketers or unrelated third parties.

5. Data Security

We take reasonable steps to protect your data, including:

  • Secure storage of customer records

  • Limited access to sensitive information

  • Encryption for online payment data

However, no system is 100% secure. By using our services, you acknowledge potential inherent risks in digital communication.

6. Customer Rights

You may request:

  • Access to your stored personal information

  • Correction of inaccurate information

  • Removal of certain personal data (within legal limits)

To make a request, contact us at: info@respaceservices.co

Hazard & Safety Policy

7. General Safety Requirements

Customers are responsible for safe use of all rented dumpsters and trailers. The equipment must be used only for lawful purposes and placed in a secure, stable, and accessible location.

Customers agree to:

  • Ensure proper clearance for delivery and pickup

  • Avoid overfilling or exceeding weight limits

  • Keep children and unauthorized persons away from equipment

  • Notify us immediately of damages or unsafe conditions

  • Follow all local, city, and HOA regulations

8. Prohibited Materials

The following items must NOT be placed in dumpsters or hauled using rented equipment:

Hazardous Waste

  • Paint, solvents, oils, fuel, and automotive fluids

  • Pesticides or chemicals

  • Asbestos, contaminated soil, or toxic materials

  • Medical waste or biohazards

  • Batteries

  • Industrial chemical waste

Explosive or Highly Flammable Items

  • Propane tanks

  • Aerosol cans

  • Gasoline or diesel containers

  • Ammunition or explosives

Restricted or Special-Handling Items

  • Tires

  • Refrigerators/freezers with refrigerant

  • Appliances containing freon

  • Large electronics (TVs, monitors) depending on local regulations

If prohibited items are found, additional fees may apply for disposal, handling, or environmental violations.

9. Weight Limits & Overfill Policy

Customers must follow posted or provided weight limits. Overloaded dumpsters or trailers may:

  • Incur additional fees

  • Be refused for pickup until corrected

  • Pose safety risks to drivers and equipment

Dumpsters cannot be filled above the top edge (“no mounding”), and trailers must be safely secured before transport.

10. Damage & Liability

Customers are responsible for:

  • Damage resulting from misuse, overloading, improper materials, or negligent operation

  • Ensuring the ground surface can support the equipment

  • Obtaining required permits (if necessary)

We are not responsible for:

  • Damage to driveways, surfaces, lawns, or property due to placement or weight

  • Injuries resulting from customer misuse

  • Delays caused by weather, road conditions, or access issues

11. Customer Acknowledgment

By renting equipment from us, you acknowledge and agree to this Privacy & Hazard Policy. You understand the risks associated with dumpster/trailer use and agree to follow all rules and safety guidelines.